Though proud of their food and wine, French don't
have a reputation for flag waving on the industrial front. But a
movement to label all products “Made in France” – complete with a tiny
tri-color flag – has begun to catch on. Will it have the same appeal at
home as abroad?
PARIS – French food company Système U was pushing
its "Made in France" strategy well before it became a trendy political
topic with all the talk of industrial outsourcing and job
preservation. The retail food cooperative calls it: “Commerce that
benefits everybody.”
A full 83% of Système U’s food products are of French origin, boasts
communications director Jean-Baptiste Hespel. The packaging of their U
Saveur line even shows the exact origin of each product on a map of
France, along with the name of the supplier and how many people the
supplier employs.
More recently, however, the Made in France label began to (re)appear
on non-food items as well, from fashion (Repetto) to electrical
appliances (Calor and SEB). It marks a real shift considering that just a
short time ago, providing such information was thought to be
superfluous. With the exception of luxury products and gastronomy, the
French – unlike car-proud Germans – don’t attach much importance to the
national or regional origins of what they produce.
Mazaya Kuroki, co-founder of Kitsuné, which produces half of its
clothes line in France, notes that their Made in France label “is mainly
noticed and appreciated by foreign tourists.” And at the electric
appliance company SEB, Managing Director for France And Belgium, Gérard
Salommez, recalls that images of French flags on the packaging of some
French-made appliances was initially “met with a certain reticence on
the part of distributors, who have since come on board completely.” SEB
began using the flag labels eight years ago, making it a pioneer of
sorts.
Mentalities change, however, as the lafabriquehexagonale.com website
shows. The site lists all the products by category -- from toys to
radiators, cosmetics to clothes – that a consumer can “buy French.”
Founder Hervé Gibet launched the site three years ago. “People thought I
was nuts. But that’s no longer the case,” says Gibet, who claims his
site gets 60,000 monthly visits. “These are people who, by definition,
when they make the effort to go to the site accept to pay more.”
From smirks to smiles
Grégoire Vincent of the trend forecasting agency Nelly Rodi speaks of
“a new kind of Made in France exoticism that acts as a counterpoint to
globalization.” People used to “smirk” when they saw French colors on a
product, he explains. “Now there’s a smile of contentment.”
But SEB’s Gérard Salommez warns that there are limits to the magic of
Made in France. “The price differential between the French product and
an equivalent import can’t exceed 10%,” he says. If it does, “the French
product has to deliver other pluses for the client, such as style,
design or real innovation.” Such is the case with SEB’s best-seller,
ActiFry, which costs three times as much as other deep-fryers because it
allows customers to fry a kilo of French fries with just one soup spoon
of oil.
Thomas Cohen, the founder of Bonton, a line of offbeat chic clothes
and accessories for infants and kids, decided on 100 % Made in France
for its furniture (made in the Cantal region by Combelle, one of the
last French producers). “Clients look at the labels, and the Made in
France is part of the quality they expect when they buy the brand,” he
says. Cohen adds that the brand’s clothes – which used to be made mostly
in Asia -- are increasingly being made in central Europe and the
Maghreb.
Anne-Flore Maman, a professor at the ESSEC Business School and
director of SemioConsult, warns of the risks that abusers of the “Made
in” system may encounter. “It’s like ‘green-washing’ and sustainable
development. Used unwisely, Made in France can do more harm than good to
businesses.”
It all revolves around legitimacy – what Maman calls the “congruence”
between the category of products in question and the country of origin.
“In the case of France, legitimacy goes without saying for the luxury
market, the art of living in general.” But if savoir-faire,
creativity and ingenuity are qualities associated with France,
“businesses, particularly small and medium-sized, have to be able to
make a marketing tool out of it by getting all the communication around
it right,” says Maman.
Another impediment to Made in France as a marketing tool? Consumers
themselves. They remain obsessed with finding good deals, meaning that
in order to seduce them, a Made in France product has to be “original
enough that you can differentiate it from something made in China,” says
Maman. “It has to feel close to home so you get the human touch, the
idea of keeping jobs in this country, but the price has to be
interesting too.” Certainly no easy task.
By Valérie Leboucq, Les Echos